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Getting Started

The Getting Started section aims to familiarize you with the login processes and initial user interfaces.

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Use any basic web browser client (such as Google Chrome, Firefox, or any other browser) to access the Journey Engine.

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The Navigation can be done from the Product Templates and Onboarding Portal as well.

  1. Click Create New Journey from Product Templates menu to create a new journey.

Create Journey

The Journey Engine appears as shown below.

Journey Engine

Logging out from the Journey Engine​

  1. Click the Store Name present in the top right corner.

Store Name

On clicking the Store Name, the drop-down appears as shown below.

Store Name

  1. Click Logout.

Upon successful logout, the application will be directed to the login screen, as shown below.

Store Name

Recovering Password in the Journey Engine​

  1. Click the Forget Password from the login page.

Forget Password

The screen appears as shown below.

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Click on Back button to return to the login screen.

Forget Password

  1. Enter the Email.

  2. Click Confirm.

On confirming, the screen appears as shown below.

Forget Password

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Click the Resend button if you didn’t receive the email.

Login to the Journey Engine​

Login

  1. Enter the Username and Password.

  2. Click Log In.

The Journey Engine screen appears as shown below.

Login